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FAQ

1. Will I be entering in a fixed-term contract with Cure Truckin Services?

No. You enter in a non-exclusive and non-binding agreement with Cure Truckin Services. We believe in the freedom of choice and strive to earn your business with unrivalled services. We do not limit your ability to switch if you are dissatisfied with our services.

2. Will it not be cheaper to hire an in-house dispatch team?

Actually, the answer is NO. When compared to outsourcing your dispatch services to CTS, the expenses of recruiting the proper staff, training, requisite office space and infrastructure, and monitoring would be substantially higher. Our considerable knowledge and strong industry network enable us to boost your profitability while lowering costs.

3. What types of equipment /Trucks do we provide service for?

We service Dry Vans 53 feet long, Reefers (Refrigerated Vans), Flatbeds, BOX trucks, and Sprinter Vans. We almost deal with nearly every form of specialist equipment. Visit our pricing page to see all type of truck and trailers we deal with.

4. Are there any free trials?

Yes. Please contact us so that we can give you with a one-week free trial. (Some restrictions apply.)

5. Do I need to pay before I get the service or after?

You only pay us when you have been paid. We bill you weekly for the prior week’s work, which runs from Monday to Sunday. The next week, you will get an invoice from us, which you must pay before the end of the week.

6. What do I need to get sign up with you and get started?

We would be needing your MC authority copy, COI, W9, NOA, Voided cheque, CDL copy and any other supportive documents required in order to start booking you on the best paying loads.

7. How do you ensure timely load payments?

We only work with brokers who have been authorised by your factoring firm and have high market credit ratings.

8. How will you ensure my weekly revenue targets are met?

Our freight research and development section gives market data to the dispatch team, allowing them to plan and maintain vehicles in profitable market segments.

9. How do you ensure profitability ratio in a load?

Based on our freight analytics, our dispatchers may compute the profitability ratio in a load by taking into account all influencing aspects such as weight, shipper and receiver accessibility, destination, market trends, and so on.

9. Do you have Accounts & billing Department?

Yes, which takes care of your billing/invoicing needs, they take care of issues such as late payment follow ups, Issue resolutions, Lumper, TONU, retention, layovers, compensation filing etc.

Key USP's

Dedicated Lanes
Top $ Loads
Credit Check
Dedicated Manager Team
No Force Loads
24/7 after hours service
No Binding Contracts
Back office Administration
One stop solution for all trucking needs
Strong network of Shippers & Brokers

Our client's reviews

We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.
Sara Grant

Los Angeles, California

I have been working with Cure Truckin for several months now, and I am extremely impressed with their level of professionalism and communication. They always keep me updated on the status of my loads and make sure that everything is running smoothly. I highly recommend them to any truckers looking for reliable support.
Luke Jacobs

San Antonio, Texas

I have been in the trucking industry for many years, and I have worked with a lot of dispatch companies over that time. I have to say that this company is by far the best I have ever worked with. Their dispatchers are knowledgeable and responsive, and they always have my best interests in mind. I am so glad to have found them.
Claire Olson

Seattle, Washington

I recently started working with this dispatch company, and I am blown away by their level of customer service. They really take the time to understand my needs and preferences, and they work hard to make sure that I am happy with every load they provide. I highly recommend them to any truckers who want to feel like they have a real partner in their business.
Phillip Hunt

Detroit, Michigan

As a small trucking company, we rely heavily on our dispatch partners to keep us busy and profitable. This company has been an absolute lifesaver for us. They always have loads available in the areas where we need them, and their rates are always fair. We couldn't be happier with their service.
Amber Page

Portland, Oregon

I have been working with this dispatch company for a few months now, and I have to say that they have really exceeded my expectations. Their dispatchers are friendly and knowledgeable, and they always go above and beyond to make sure that I am happy with the loads they provide.

Contact us!

Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.

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